Cyberabad Praja Vani Gets 41 Complaints, Commissioner Orders Swift Action

A total of 41 grievances were received during the Praja Vani public outreach programme conducted at the Cyberabad Municipal Corporation (CMC) office on Monday, February 17, in Hyderabad. The initiative, aimed at providing direct access to civic authorities and ensuring speedy resolution of public complaints, was personally overseen by Municipal Commissioner G. Srijana , who interacted with citizens and accepted petitions.

Officials stated that most complaints pertained to civic infrastructure , sanitation , road repairs , drainage maintenance , drinking water supply , taxation issues, and other essential municipal services. After reviewing each petition, the Commissioner directed concerned departments to take immediate action and ensure timely resolution.

She instructed officials to resolve issues within a stipulated timeframe and adopt efficient measures to prevent inconvenience to residents. Emphasizing administrative accountability, she noted that maintaining public trust is the responsibility of every official and that effective governance depends on responsiveness and transparency.

The Praja Vani platform enables citizens to meet senior officials directly and present grievances, ensuring faster redressal and improved civic service delivery. The programme also promotes transparency by recording complaints and forwarding them to relevant departments for follow-up action.

The Cyberabad Municipal Corporation, established in 2026 following the reorganisation of Hyderabad’s civic administration, governs the city’s IT corridor and surrounding urban zones and is responsible for urban planning, sanitation, road maintenance, and public health services. The Praja Vani grievance-redressal system, launched by the Telangana government to strengthen citizen engagement, serves as a bridge between the public and administration by providing a structured platform to submit and track complaints.

Commissioner Srijana emphasized that development is achievable only through public participation , adding that citizens’ needs must guide governance priorities. She urged residents to make use of the platform to bring local issues to the administration’s notice and contribute to improving civic services.