AI, Skills and Reforms Key to Future Governance: CM Chandrababu Naidu

The next 20 years will be crucial for India’s development, and government systems and institutions must undergo transformative changes during this period, Andhra Pradesh Chief Minister N. Chandrababu Naidu said. He stressed the need for governance mechanisms, administrative processes and employee skills to evolve continuously in response to rapidly changing public expectations.

Naidu made the remarks while inaugurating the ‘Sadhana Shrunkhala-2026’ Mission Karmayogi Regional Conference for Southern States, organised by the Capacity Building Commission at Ambedkar Kalavedika in Vijayawada. The two-day conference brought together officials and representatives of training institutions from Andhra Pradesh, Telangana, Karnataka, Kerala, Tamil Nadu, Odisha and Puducherry to discuss employee capacity building and strengthening government training systems.

The Chief Minister said government training institutions should evolve beyond conducting courses and issuing certificates. Their effectiveness, he said, should be measured by whether employees apply their learning to improve governance and deliver better services to citizens.

He cited practical outcomes that training should produce, including faster resolution of public grievances by revenue officials, improved teaching by educators and more humane responses from police personnel. Capacity building, he stressed, must ultimately lead to measurable improvements in public service delivery.

Andhra Pradesh secured the first position in government employee capacity building, with Finance Department Principal Secretary Piyush Kumar and AP State Development Planning Society Executive Director V.R. Alaparthi receiving the state award from the Chief Minister. Karnataka and Odisha secured the second and third positions respectively.

Naidu said around 7.89 lakh employees in Andhra Pradesh have registered on iGOT under Mission Karmayogi and completed more than two crore courses.

Naidu said technological advancement must be accompanied by changes in outdated rules and administrative procedures. Merely digitising paperwork, he noted, does not constitute modern governance if citizens continue to face unnecessary approvals and office visits.

With Artificial Intelligence transforming various sectors, government systems should use AI for decision-making, early identification of problems, employee skill assessment and determining training requirements. He highlighted Real-Time Governance, data-driven systems, e-filing and KPI monitoring, along with initiatives such as AP AI Stack, Mana Mitra and WhatsApp Governance.

The Chief Minister also emphasised the human dimension of governance, noting that employees often work beyond their regular responsibilities during floods, cyclones, festivals and major public programmes.

He said 61 state training institutions had been linked with iGOT under ‘Unnathi’, while efforts were underway to establish a Global Institute for Good Governance in Amaravati.

Naidu said Andhra Pradesh had introduced a Capacity Building Policy and prepared plans for 38 departments. He called for continuous learning to be recognised in career development and urged employees to help transform India from a “learning workforce” into a “learning nation”, supporting the goals of Viksit Bharat 2047 and Swarna Andhra.